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The Ultimate Guide to Engaging your Online Community Members

You want to provide the best community experience for your paying customers, right? Maybe you’ve set up a new community (on Facebook or Slack), created your FAQ videos, channels and pinned post. You’re feeling confident and excited to get your members in there. You send out the email with the links to join and wait […]

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When You Need Community the Most.

It’s 12:53am Oct 20th 2017. I was just about to go to sleep when I got an email from my brother-in-law with the subject line, “For you”. No text in the email. Just a photo of my Daddy and I when I was about 5 (the age that my son is right now). Lovely picture […]

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